Carylon House Proposal
St Austell Healthcare is inviting patients from its branch surgeries at Park Medical Centre and Carlyon Road Health Hub to share their views on a proposal to relocate services to Carlyon House.
Please click the buttons to see the Proposal and patient
The easy read option is below.
🏥 Easy Read Information
Plans for Park Medical Centre
Dear Patient,
We are thinking about moving services from Park Medical Centre to Carlyon House, 20 Carlyon Road PL25 4DB
👉 No decision has been made yet.
We want to hear what you think.
❌ Problems with Park Medical Centre
- The building is hard to get into (not good for people with disabilities).🧑🦽
- Rooms are too small. 📏
- Staff rooms are too hot in summer and too cold in winter. ☀️ ❄️
- St Austell is growing. More people will need care. Park cannot get bigger. 👨👩👧👦
✅ Why Carlyon House is better
- More appointments → less waiting. ⏰
- Safe, modern building that is easy to use. 🏢
- Bigger rooms for staff and patients. 🩺
- More services in future. ➕
- Work with other health teams all in one place. 🤝
📅 What happens next
- Park Medical Centre will stay open until at least 2027.
- Any change will take several years.
- We want your views before we decide. 🗣️
📝 How you can have your say
- Fill in a patient survey at the surgery or online. 💻📝
- Surveys open: 25 October – 30 November 2025
🤝 Our promise to you
We will:
- Keep giving safe, caring healthcare.
- Listen to your views.
- Make choices that are best for the community.
📬 Contact us
- Email: letters.sahc@nhs.net 📧
- Write: 1 Wheal Northey, St Austell, PL25 3EF ✉️
- Survey: online 25 October – 30 November 2025 💻 https://forms.office.com/e/CgmubmLn78
- Come to a public meeting 🗓️
17th November 2-4 pm St Austell Community Hub (Age UK Cornwall), Bodmin Road, St Austell, PL25 5AE
20th November 6.30 pm – 8.30 pm Light & Life Centre, Brunel Business Park, The Sidings, St Austell, PL25 4TJ
Thank you! 🙏
We look forward to hearing from you.
The GP Partners at Park Medical Centre
for St Austell Healthcare