Medical Secretary

Medical Secretary (Part-Time)

We are seeking an experienced Medical Secretary with excellent IT, organisational, customer service, and communication skills. A professional telephone manner and ability to work under pressure are essential. The ideal candidate will be methodical, adaptable, and a positive team player.

Location & Hours:
On-site, 3 days per week (Monday–Wednesday)

Essential Requirements:

• Previous GP practice experience
• Strong IT and Microsoft Office skills
• Knowledge of referrals processes and medical terminology
• Excellent communication and organisational skills
• 60 wpm audio typing

Desirable:

• SystmOne experience (training provided)
• Knowledge of GDPR and medical records processes
• Relevant qualifications (e.g. NVQ Level 3, ECDL)

Main Duties

• Manage NHS/private referrals, including tracking and follow-up
• Provide accurate typing/audio transcription (letters, reports, referrals)
• Handle correspondence and maintain filing systems
• Liaise with patients, GPs, hospitals, and external organisations
• Support non-NHS medical report processes
• Arrange meetings, take minutes, and complete admin tasks
• Ensure confidentiality and compliance with CQC standards

About Us

St Austell Healthcare serves 38,000 patients with a multidisciplinary team. We are award-winning, innovative, and focused on improving patient care and services.

Benefits

• 6 weeks annual leave + bank holidays (pro rata)
• NHS pension
• Salary sacrifice schemes (car/bike)
• Staff social events
• Sick pay and additional leave (service-dependent)

👉 Applications reviewed on a rolling basis — early applications encouraged.

More info can be found here